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Wild Blue Course and Trip Terms & Conditions

Dive / Snorkel / Freediving Course Terms & Conditions

  • Medical - You must complete the RSTC medical before activating your PADI e-learning codes and before the course starts if you are taking part in a SCUBA course. If you are attending a Freediving Course you must complete the Wild Blue Freediver Medical History Form before the course starts. This medical form may highlight any potential issues that would prevent you from engaging in SCUBA activities, and must be completed before the first in water session. Please complete the form accurately and honestly. If you answer 'yes' to any of the questions, then you need to attend your GP and get a formal written clearance to dive on the medical form. Failure to do so before the course starts could see you being unable to dive and, as such, forfeiting your course booking without refund. Click here to download the Wild Blue Freediver Medical Form. Click here to download the SCUBA medical form.
  • eLearning - You must complete any assigned eLearning before the course start date. Failure to do so puts the entire group behind because we are not allowed to take you in the water before its complete and means you automatically forfeit your entire booking with no refund.
  • Swimming - For all diving activities, you need to be a reasonably confident swimmer. For the PADI Open Water course, you are required to swim 200m non-stop and complete a 10 minuite tread water / float in water too deep to stand. This is completed early during your course and, failure to complete this means that you are not able to continue with your course.
  • Changes / Cancellations - We know that sometimes things happen, so we’re more than happy for you to change your course dates free of charge with more than 7 days’ notice. Courses have a significant logistical chain attached to them in order to ensure everything runs smoothly. As such, changes with less than 7 days’ notice will forfeit your deposit, unless you/we are able to fill your space. Changes with less than 2 working days notice will forfeit 100% of the course fee, unless you/we are able to fill your space. We regret that we cannot accept cancellations, so we recommend customers choose to reschedule instead. Changes to course dates once your course has begun or switching courses are not possible, and refunds will not be issued should you choose not to, or be unable to, complete your course for any reason.
  • Weather - SCUBA & freediving are weather dependent sports, and our experienced team will always make sure that your safety is out top priority. We'll always choose the best location that we can for our activities. In the event that the weather forces us to cancel an activity, you will be offered an alternative date or a refund - whichever is your preference. If an activity has begun and weather then forces a cancellation, we will offer an alternative date or a pro-rata refund along with the PADI Referral paperwork outlining exactly what has been completed so far.
  • Gear – Full Equipment use is included in the Discover Scuba Diving program and all equipment except for mask, snorkel, fins and booties in the PADI Open Water Course. For all other courses, standard hire rates apply.
  • Language - We can happily provide course materials in a variety of languages, however please be aware that all activities are conducted and taught in English and as such a good standard of spoken English is essential. We are experienced in teaching students whose first language is not English, but please remember SCUBA, snorkelling and freediving are adventure sports, and it is absolutely essential that all participants clearly understand what is expected of them, can understand all safety briefings and emergency procedures.
  • Alcohol - Please bear in mind that alcohol and SCUBA, snorkelling and freediving do not mix! If you have consumed alcohol before activities, are showing signs of intoxication, a hangover or staff have reason to believe that this might be the case then you will not be permitted to take part and no refunds will be given.
  • Catch ups – Our courses have a schedule that is designed to have the right balance between giving students time to learn and master their skills and progressing at an efficient pace, and this suits the vast majority of students. Occasionally however, some students need additional time to fully master the requirements of the course as they are unable to complete in the pre-determined time frame for whatever reason. In these circumstances, we are more than happy to arrange extra time with one of our Instructors, but this is at the student’s expense at the same pro-rata rate as their original course.
  • Payment – Full payment for the course must be received by Wild Blue at least 7 days prior to the start of the course.
  • Minimum Numbers - For all courses we have a minimum student numbers requirement for the course to run. For the PADI Open Water Course this is 3 students. For all other PADI recreational courses this is 3 students. For the Wild Blue Spearfishing & Freediving course this is 6 students. In the event that minimum numbers are not met, you will be given the option of an alternative course date or a refund. This is up to the discretion of the Instructors and Wild Blue. 
  • Finally, please remember that you pay for the training, but you earn the certification! You have to earn a certification by completing the course, as required, to a certain standard. If you are unable or unwilling to do so, for any reason, then we are not able to certify you.

 

Dive Trip Terms & Conditions.

  • Medical - You must complete the relevant medical before the trip dates. This medical form may highlight any potential issues that would prevent you from engaging in SCUBA or freediving activities. Please complete the form accurately and honestly. If you answer 'yes' to any of the questions, then you need to attend your GP and get a formal written clearance to dive on the medical form. Failure to do so before the trip date could see you being unable to dive and, as such, forfeiting your booking without refund.
  • Ropes Off - If you are late, it is entirely possible that the boat / charter / group will have left without you! Dive trips are run to a schedule due to tides or other commitments for the charter company. If you've missed the boat then...well.. you've missed the boat and no refund will be given regardless of circumstance.
  • Changes / Cancellations - We know that sometimes things happen, so we’re more than happy for you to change your trip dates free of charge with more than 7 days’ notice. We're a small business, this means sometimes we have logistics that others don't need to think about. As such, changes with less than 7 days’ notice will forfeit your deposit, unless we are able to fill your space. Changes with less than 2 working days notice will forfeit 100% of the fee, unless we are able to fill your space. We regret that we cannot accept cancellations, so we recommend customers choose to reschedule instead.
  • Weather - SCUBA and freediving are weather dependent sports, and our experienced team will always make sure that your safety is out top priority. We'll always choose the best location that we can for our activities. Final weather decisions are the responsibility of Wild Blue staff or the charter skipper. In the event that the weather forces us to cancel an activity, you will be offered an alternative date or a refund - whichever is your preference.
  • Safety - You will be expected to dive within your certification and experience levels, and in accordance with the PADI safe diving practices at all times.
  • Alcohol - Please bear in mind that alcohol and SCUBA / freediving do not mix! If you have consumed alcohol before activities, are showing signs of intoxication, a hangover or staff have reason to believe that this might be the case then you will not be permitted to take part and no refunds will be given.
  • Swimming - For all activities, you need to be a reasonably confident swimmer.
  • Transport - Transportation is not included in trip costs, unless otherwise noted.
  • Insurance - For all overseas trips you are required to have current diving insurance.
  • Refunds - Seasickness, not feeling like diving, personal health, faulty equipment, inability to equalise, not liking the weather, etc are not valid reasons for requesting a refund, and will not be accepted.
  • Certification - You must bring proof of certification, and ideally your logbook, to be allowed to dive. Failure to do so means you will not be allowed to dive and will not be refunded.
  • Gear - Please ensure that all your gear is fully working, serviced and suitable for the activity you are about to undertake. You must ensure all equipment is checked and working before boarding the charter vessel, regardless if it's hired or your own. Limited quantities of spares may be available, but we recommend all divers are self sufficient in terms of their equipment requirements.
  • Payment – Full payment for the trip must be received by Wild Blue at least 7 days prior to the start of the trip.
   
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Monday: 8:30 - 5:00
Tuesday: 8:30 - 5:00
Wednesday: 8:30 - 5:00
Thursday: 8:30 - 5:00
Friday: 8:30 - 5:00
Saturday:  9:00 - 3:00
 
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51 King Street
Hamilton
New Zealand
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